COVID-19 Information: What to know before you travel

Whistler Platinum is adjusting daily to the impact of the Coronavirus  (COVID-19) pandemic, this page provides information on travel advise and changes for Whistler. We will attempt to provide the most current information, however, please be aware that these are ever-changing. See below for:

View our enhanced services in response to COVID-19 here.

Travel Advisory 

Updated March 24, 2021: To help mitigate the spread of COVID-19, BC’s public health officials advise that all non-essential travel should be avoided in British Columbia until further notice. This includes travel into and out of B.C. and between regions of the province.

People travelling to B.C. from another province or territory within Canada should only come for essential reasons. If you do travel, you are expected to follow the same travel guidelines as everyone else in B.C.

For greater clarity, this travel advisory is not an official travel Order and is not enforced. The recommendation does not trigger an automatic cancellation event of your reservations. The expectation is that everyone in BC limits their travel as much as possible and uses their best judgement to decide whether their travel is essential. More information about the Province’s travel advisory is available on the Government of British Columbia’s website

BC public health officials have ordered the closure of the Whistler Blackcomb ski area through to April 19, 2021 to prevent community spread of COVID-19 related to non-essential travel. Restaurants, pubs and bars are also closed for indoor dining until April 19, 2021 at midnight.

Further, Whistler Blackcomb will close their ski operations for the rest of the winter season. They will, however, be re-opening for the summer season on May 21, 2021.

Book With Confidence 

Our Book With Confidence program provides protection against the following coronavirus-related events: Extended Whistler Blackcomb Closure, Travel Restrictions, and Personal Illness. If your trip is affected by coronavirus-related events or travel restrictions and you need to cancel, we will work with you to ensure your trip is either rescheduled, credited towards a future stay, or refunded less the 10% deposit and associated taxes.

See Booking and Cancellation Policies for more information.

Maximum Occupancy and Visitors

In an effort to contain and limit the transmission of COVID-19, B.C.’s Provincial Health Officer issued an order on July 27, 2020, limiting the size of social gatherings and events in vacation accommodations, including the associated deck, garden or yard, when used for vacation purposes, to no more than five (5) people, in addition to the occupants. We have updated our Rental Terms and Conditions to reflect this Order.

Based on these terms, only the number of adults and children listed in your reservation are permitted to stay in the property. A maximum of five (5) visitors may attend a social gathering, such as drinks, a BBQ, dinner, etc, on the premises, but are not permitted to stay overnight.

The New Mountain Experience

Whistler Blackcomb has re-imagined the mountain experience to keep you safe this season. Changes include pass holder reservations, face coverings, cashless transactions, and advanced purchase lift tickets. Our concierge team are here to help you navigate these requirements and get the most out of the new mountain experience.

Let our concierge team take care of the details so you have more time to enjoy the mountain.

In a time of many changes, some information on this page may no longer apply. Please refer to the Whistler Blackcomb page for the most current details.