4. Terms and Conditions
<p><strong>BOOKING AND CANCELLATION POLICIES</strong></p>
<p>60-Day Booking and Cancellation Policy</p>
<p>Book more than 60 days before arrival: You pay the service fee, 50% of the rent, plus the associated taxes at booking. You pay the remaining balance 60 days before arrival. You may cancel within 48 hours of booking and receive a refund of the amount you paid, less the service fee and associated taxes. If you cancel after 48 hours and more than 60 days before your arrival date, you can request 100% of the deposit paid as a Future Stay Credit to use for a future trip within 24 months of the original stay date, or a refund of the deposit less a 50% penalty. Cancellations made within 60 days of arrival are non-refundable. See the Book With Confidence program for exceptions.</p>
<p>Book 60 days or less before arrival: You pay 100% at booking. For bookings made more than 14 days before arrival, you may cancel within 48 hours of booking and receive a refund of the amount you paid, less the service fee and associated taxes. After 48 hours, payment is non-refundable, and you will not be eligible for a Future Stay Credit or refund. See the Book With Confidence program for exceptions.
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<span style=”font-size: 11pt”>MINIMUM AGE REQUIREMENT</span></strong></p>
<p>The minimum age to book properties with 4 or more bedrooms is 30, and 25 for other properties.
Whistler Platinum recognizes its duties and responsibilities under the British Columbia Human Rights Code. Nothing in these terms, conditions and booking policies limits an individual’s ability to seek reasonable accommodation based on their protected characteristics, including age, in the provision of accommodations offered by Whistler Platinum. To the extent that there is any conflict between these booking policies and the Code, the Code shall prevail to the extent of the inconsistency. If you believe you require an accommodation, please email us at wpservice@whistlerplatinum.com.</p>
